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Snowflake integration setup tips for renewals at risk?

gus_reyes_8b5de

Trying to get NPS surveys right for self-serve users. The defaults don't quite fit. What did you change?

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lena_quinn_8333d

We hit this too. Scoping NPS surveys to self-serve users first made it manageable.

omar_frei_e126d

Worth checking your NPS window. Ours was skewed until we narrowed it.

ned_pratt_9adb9

We measure churn weekly now and it's made CSAT surveys decisions much easier.

maya_boyd_3fa51

+1. The Jira step is where ours kept breaking.

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