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Reusable the feedback widget setup we share with new CSMs

ned_calvi_21117

Quick one. Since volume tripled after launch, our CES has been all over the place. Is that a segments config issue or are we reading it wrong?

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gus_voss_10cf0

Following. We're about to do the same thing for our SMB tier.

diego_sato_57962

Curious what cadence you landed on. We over-asked and renewal rate tanked.

zoe_dunn_d2337

We hit this too. Scoping NPS surveys to our SMB tier first made it manageable.

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