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Stopping NPS from sliding after we scaled past 5,000 accounts?

owen_pace_b8b00

We measured time-to-resolution before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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ruth_mehta_df80f

We hit this too. Scoping segments to self-serve users first made it manageable.

ned_ng_8588f

Have you tried routing it through Marketo? Fixed the time-to-resolution gap for us.

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