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What we shipped with journey alerts this quarter

wade_vance_d8ff2

Trying to get the in-app survey right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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dana_pace_90cc0

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

yuki_nair_8551b

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

sam_okafor_772b7

Following. We're about to do the same thing for renewals at risk.

dana_rourke_f5f33

Honestly journey mapping didn't move time-to-resolution for us. HubSpot did more.

diego_carr_432d2

+1. The Snowflake step is where ours kept breaking.

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