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Marketo sync dropping response rate — anyone seen this?

yuki_marsh_695ec

We measured time-to-resolution before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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lena_hale_61eac

Spent a week on this. The fix was tying journey mapping to the account owner field.

elena_lund_9c948

Honestly journey mapping didn't move the health score for us. HubSpot did more.

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