nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Zendesk sync dropping renewal rate — anyone seen this?

zoe_webb_41e97

Posting this for trial users. We care most about CES and I'm not sure journey mapping is the lever. Talk me out of it?

Find more posts tagged with

Comments

felix_ng_2bfc5

We hit this too. Scoping journey alerts to renewals at risk first made it manageable.

sam_nair_bca4a

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

liam_frei_6c345

Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.

tara_dunn_15772

Spent a week on this. The fix was tying CES tracking to the account owner field.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of