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Our response rate review template

carl_webb_1afb6

Posting this for trial users. We care most about the health score and I'm not sure the feedback widget is the lever. Talk me out of it?

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lena_akoto_3150e

We hit this too. Scoping NPS surveys to our SMB tier first made it manageable.

carl_carr_c798d

Have you tried routing it through HubSpot? Fixed the the health score gap for us.

yuki_ng_00693

Honestly response routing didn't move CSAT for us. Microsoft Teams did more.

yuki_calvi_79c4c

+1. The Snowflake step is where ours kept breaking.

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