nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Template: closing the loop on our SMB tier in 24h

sofia_rourke_02fb8

We measured NPS before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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Comments

priya_pace_e928f

Worth checking your CES window. Ours was skewed until we narrowed it.

gus_reyes_3829c

We measure CES weekly now and it's made journey alerts decisions much easier.

ravi_rourke_f2614

Following. We're about to do the same thing for trial users.

bea_carr_a650c

Have you tried routing it through Segment? Fixed the response rate gap for us.

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