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What worked for us setting up CSAT surveys

cole_pace_97d3d

We measured renewal rate before and after turning on the in-app survey. The result surprised us. Anyone seen the same?

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Comments

owen_calvi_63905

Following. We're about to do the same thing for trial users.

dana_webb_a9227

Worth checking your CES window. Ours was skewed until we narrowed it.

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