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Small win: journey alerts caught a churn risk early

ivy_mehta_f0aed

Posting this for enterprise accounts. We care most about NPS and I'm not sure journey alerts is the lever. Talk me out of it?

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ivy_pratt_59ddc

Have you tried routing it through Jira? Fixed the NPS gap for us.

felix_rourke_c9177

Spent a week on this. The fix was tying session replay to the account owner field.

paul_hale_e223d

Same setup here. In our case it came down to response routing being too broad.

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