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Stopping CES from sliding after we switched CRMs last month?

tom_calvi_aa5b0

We measured the health score before and after turning on response routing. The result surprised us. Anyone seen the same?

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CRM Migration

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nadia_webb_98443

Spent a week on this. The fix was tying the in-app survey to the account owner field.

tara_akoto_a922e

Curious what cadence you landed on. We over-asked and CES tanked.

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