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Rate limits when backfilling session replay via the API?

jack_calvi_f07b8

Posting this for our SMB tier. We care most about time-to-resolution and I'm not sure session replay is the lever. Talk me out of it?

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Comments

ned_vance_96769

Same setup here. In our case it came down to journey alerts being too broad.

paul_holt_32dc6

We hit this too. Scoping journey alerts to our SMB tier first made it manageable.

tom_ng_21c84

Worth checking your CES window. Ours was skewed until we narrowed it.

sofia_carr_456bb

Have you tried routing it through Slack? Fixed the response rate gap for us.

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