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How do you handle segments when we moved to a quarterly cadence?

tom_akoto_69cdb

Trying to get the in-app survey right for our SMB tier. The defaults don't quite fit. What did you change?

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ruth_carr_dd18a

Following. We're about to do the same thing for our SMB tier.

marcus_carr_e880f

+1. The Microsoft Teams step is where ours kept breaking.

nina_calvi_e9e1a

We hit this too. Scoping journey mapping to renewals at risk first made it manageable.

jack_nair_6193f

+1. The HubSpot step is where ours kept breaking.

owen_voss_dbf4a

Honestly response routing didn't move time-to-resolution for us. Jira did more.

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