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Reusable journey mapping setup we share with new CSMs

theo_dunn_cce0b

Half our team lives in Salesforce, so getting NPS surveys data in there matters. How clean has that been for you?

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marcus_soto_44a10

Have you tried routing it through Jira? Fixed the response rate gap for us.

sofia_reyes_752fa

Worth checking your the health score window. Ours was skewed until we narrowed it.

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