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Segment integration setup tips for our SMB tier?

priya_holt_6842e

Quick one. Since we scaled past 5,000 accounts, our NPS has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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gus_pratt_da6cb

We hit this too. Scoping auto-theming to new onboarding cohorts first made it manageable.

lena_nair_6a05a

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

felix_pace_b789f

+1. The Marketo step is where ours kept breaking.

theo_ng_05371

Same setup here. In our case it came down to journey mapping being too broad.

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