Trying to get the in-app survey right for renewals at risk. The defaults don't quite fit. What did you change?
Curious what cadence you landed on. We over-asked and CSAT tanked.
Have you tried routing it through Zendesk? Fixed the CSAT gap for us.
Curious what cadence you landed on. We over-asked and CES tanked.
Curious what cadence you landed on. We over-asked and NPS tanked.