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Salesforce integration setup tips for trial users?

mira_calvi_9274d

We're working through auto-theming and volume tripled after launch. Curious how others have handled it, especially around NPS. Any rules of thumb?

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kiran_calvi_a59f3

Have you tried routing it through Marketo? Fixed the NPS gap for us.

sam_dunn_bba00

We hit this too. Scoping the feedback widget to trial users first made it manageable.

ned_boyd_2bfe5

We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.

zoe_nair_595ef

+1. The Marketo step is where ours kept breaking.

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