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journey alerts behaving oddly since we added a second product line — ideas?

owen_soto_dc17f

Trying to get CSAT surveys right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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Journey Mapping

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marcus_pace_eee79

We hit this too. Scoping session replay to renewals at risk first made it manageable.

owen_nair_bd69d

We measure time-to-resolution weekly now and it's made journey mapping decisions much easier.

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