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Marketo sync dropping NPS — anyone seen this?

sam_holt_df040

We measured response rate before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

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mira_quinn_5fe79

+1. The Intercom step is where ours kept breaking.

yuki_nair_6cc31

Worth checking your the health score window. Ours was skewed until we narrowed it.

maya_boyd_34cb7

Have you tried routing it through Zapier? Fixed the CES gap for us.

ivy_lund_ffad6

Following. We're about to do the same thing for new onboarding cohorts.

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