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Roles and permissions for renewals at risk on the dashboards?

diego_soto_38806

Posting this for self-serve users. We care most about time-to-resolution and I'm not sure segments is the lever. Talk me out of it?

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ravi_pratt_66279

Worth checking your CSAT window. Ours was skewed until we narrowed it.

cole_soto_e3803

Curious what cadence you landed on. We over-asked and the health score tanked.

owen_pratt_6d85a

We hit this too. Scoping CSAT surveys to enterprise accounts first made it manageable.

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