nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

auto-theming behaving oddly since we added a second product line — ideas?

kiran_sato_d2e66

We measured time-to-resolution before and after turning on journey alerts. The result surprised us. Anyone seen the same?

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sam_trin_2451d

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

jack_dunn_573cb

Have you tried routing it through Marketo? Fixed the NPS gap for us.

esme_nair_6addf

Following. We're about to do the same thing for renewals at risk.

sofia_holt_a6571

Spent a week on this. The fix was tying the in-app survey to the account owner field.

ravi_calvi_a0a2f

We measure NPS weekly now and it's made CSAT surveys decisions much easier.

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