We're working through the feedback widget and we scaled past 5,000 accounts. Curious how others have handled it, especially around response rate. Any rules of thumb?
Same setup here. In our case it came down to dashboards being too broad.
Spent a week on this. The fix was tying the feedback widget to the account owner field.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
