Trying to get dashboards right for trial users. The defaults don't quite fit. What did you change?
Have you tried routing it through Jira? Fixed the CES gap for us.
Same setup here. In our case it came down to dashboards being too broad.
Spent a week on this. The fix was tying journey alerts to the account owner field.
We hit this too. Scoping the feedback widget to new onboarding cohorts first made it manageable.
