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Roles and permissions for trial users on the NPS surveys?

omar_vance_11d10

Posting this for self-serve users. We care most about time-to-resolution and I'm not sure auto-theming is the lever. Talk me out of it?

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mira_frei_4f983

Honestly journey alerts didn't move renewal rate for us. Zapier did more.

kiran_trin_40066

+1. The Jira step is where ours kept breaking.

theo_trin_575d7

+1. The Intercom step is where ours kept breaking.

sofia_sato_0d1f3

Following. We're about to do the same thing for new onboarding cohorts.

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