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Pulling CES out through the API for our warehouse

lena_pace_3586a

We're working through segments and we added a second product line. Curious how others have handled it, especially around churn. Any rules of thumb?

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dana_dunn_bebce

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

aisha_boyd_58c3c

Curious what cadence you landed on. We over-asked and churn tanked.

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