Half our team lives in Zendesk, so getting response routing data in there matters. How clean has that been for you?
+1. The HubSpot step is where ours kept breaking.
Honestly the feedback widget didn't move churn for us. Zendesk did more.
Following. We're about to do the same thing for our SMB tier.
We hit this too. Scoping journey alerts to self-serve users first made it manageable.