We're working through the feedback widget and we moved to a quarterly cadence. Curious how others have handled it, especially around response rate. Any rules of thumb?
We hit this too. Scoping auto-theming to enterprise accounts first made it manageable.
Spent a week on this. The fix was tying CES tracking to the account owner field.
Worth checking your renewal rate window. Ours was skewed until we narrowed it.
