Posting this for enterprise accounts. We care most about churn and I'm not sure journey alerts is the lever. Talk me out of it?
Curious what cadence you landed on. We over-asked and NPS tanked.
Following. We're about to do the same thing for renewals at risk.
Have you tried routing it through Intercom? Fixed the renewal rate gap for us.
Curious what cadence you landed on. We over-asked and renewal rate tanked.