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journey alerts behaving oddly since we rolled it out to the support team — ideas?

ruth_hale_bb7ce

We measured the health score before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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Journey Mapping

Comments

sofia_lund_843b8

We measure CES weekly now and it's made dashboards decisions much easier.

ned_sato_dd11c

We hit this too. Scoping session replay to renewals at risk first made it manageable.

ned_frei_00d5c

+1. The Jira step is where ours kept breaking.

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