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Moved NPS with the in-app survey — here's our setup

nina_trin_e0b78

Trying to get segments right for trial users. The defaults don't quite fit. What did you change?

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maya_frei_b3766

Same setup here. In our case it came down to journey mapping being too broad.

wade_webb_3385b

Curious what cadence you landed on. We over-asked and the health score tanked.

cole_carr_94a7b

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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