We're working through journey alerts and we added a second product line. Curious how others have handled it, especially around NPS. Any rules of thumb?
+1. The Slack step is where ours kept breaking.
Have you tried routing it through Salesforce? Fixed the time-to-resolution gap for us.
Following. We're about to do the same thing for enterprise accounts.
Have you tried routing it through Snowflake? Fixed the NPS gap for us.