Half our team lives in Marketo, so getting response routing data in there matters. How clean has that been for you?
We hit this too. Scoping the in-app survey to trial users first made it manageable.
Following. We're about to do the same thing for trial users.
Worth checking your NPS window. Ours was skewed until we narrowed it.
Worth checking your CSAT window. Ours was skewed until we narrowed it.