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Is there a way to break out time-to-resolution by new onboarding cohorts?

tom_voss_c3d83

We're working through NPS surveys and we switched CRMs last month. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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mira_voss_40017

Spent a week on this. The fix was tying the in-app survey to the account owner field.

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