Half our team lives in Snowflake, so getting CES tracking data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and the health score tanked.
Have you tried routing it through Intercom? Fixed the renewal rate gap for us.
We hit this too. Scoping the in-app survey to self-serve users first made it manageable.
Same setup here. In our case it came down to CSAT surveys being too broad.
Following. We're about to do the same thing for renewals at risk.
