Half our team lives in Zapier, so getting the in-app survey data in there matters. How clean has that been for you?
Worth checking your NPS window. Ours was skewed until we narrowed it.
We measure CSAT weekly now and it's made NPS surveys decisions much easier.
+1. The Zapier step is where ours kept breaking.
Following. We're about to do the same thing for self-serve users.