Quick one. Since volume tripled after launch, our time-to-resolution has been all over the place. Is that a dashboards config issue or are we reading it wrong?
Spent a week on this. The fix was tying the in-app survey to the account owner field.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Spent a week on this. The fix was tying dashboards to the account owner field.
Have you tried routing it through HubSpot? Fixed the renewal rate gap for us.