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What we shipped with NPS surveys this quarter

felix_marsh_07ba4

Trying to get response routing right for trial users. The defaults don't quite fit. What did you change?

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kiran_holt_4eac7

Curious what cadence you landed on. We over-asked and CSAT tanked.

sofia_rourke_8dda5

Following. We're about to do the same thing for new onboarding cohorts.

ivy_rourke_c1131

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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