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Pulling NPS out through the API for our warehouse

maya_boyd_f1c7e

We measured churn before and after turning on segments. The result surprised us. Anyone seen the same?

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paul_reyes_77708

Curious what cadence you landed on. We over-asked and NPS tanked.

bea_trin_93f04

Following. We're about to do the same thing for self-serve users.

priya_dunn_d5809

Same setup here. In our case it came down to NPS surveys being too broad.

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