Trying to get dashboards right for new onboarding cohorts. The defaults don't quite fit. What did you change?
Following. We're about to do the same thing for trial users.
Honestly session replay didn't move NPS for us. Microsoft Teams did more.
Have you tried routing it through Salesforce? Fixed the response rate gap for us.
Spent a week on this. The fix was tying segments to the account owner field.
We hit this too. Scoping journey alerts to new onboarding cohorts first made it manageable.
Spent a week on this. The fix was tying session replay to the account owner field.
Honestly journey mapping didn't move churn for us. HubSpot did more.