nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is there a way to break out churn by new onboarding cohorts?

dana_pratt_ed483

We're working through journey alerts and we scaled past 5,000 accounts. Curious how others have handled it, especially around response rate. Any rules of thumb?

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Onboarding

Comments

marcus_reyes_1644e

Same setup here. In our case it came down to the feedback widget being too broad.

lena_vance_20044

+1. The Intercom step is where ours kept breaking.

ivy_hale_9c743

Honestly the feedback widget didn't move the health score for us. Intercom did more.

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