Posting this for trial users. We care most about renewal rate and I'm not sure response routing is the lever. Talk me out of it?
Same setup here. In our case it came down to journey alerts being too broad.
Same setup here. In our case it came down to CES tracking being too broad.
Honestly journey alerts didn't move the health score for us. Microsoft Teams did more.
Same setup here. In our case it came down to response routing being too broad.