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Pulling churn out through the API for our warehouse

jack_voss_fbacb

Trying to get CSAT surveys right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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sofia_calvi_6e4d6

We measure NPS weekly now and it's made NPS surveys decisions much easier.

nina_pace_5b34b

We measure response rate weekly now and it's made journey mapping decisions much easier.

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