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Webhook for dashboards firing twice — dedupe advice?

omar_quinn_a8514

Posting this for self-serve users. We care most about NPS and I'm not sure auto-theming is the lever. Talk me out of it?

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yuki_quinn_5ee21

+1. The Zendesk step is where ours kept breaking.

hana_mehta_0c508

We hit this too. Scoping CSAT surveys to trial users first made it manageable.

wade_trin_ec8a5

Spent a week on this. The fix was tying segments to the account owner field.

sam_lund_c5009

Honestly segments didn't move CES for us. Intercom did more.

tom_trin_78338

We hit this too. Scoping journey mapping to trial users first made it manageable.

priya_holt_c3802

Worth checking your churn window. Ours was skewed until we narrowed it.

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