nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

segments behaving oddly since we scaled past 5,000 accounts — ideas?

kiran_pace_02a21

Posting this for self-serve users. We care most about churn and I'm not sure auto-theming is the lever. Talk me out of it?

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Comments

jack_ng_dada6

+1. The Zendesk step is where ours kept breaking.

ravi_reyes_44521

We hit this too. Scoping the feedback widget to our SMB tier first made it manageable.

tom_marsh_9b30a

We hit this too. Scoping the feedback widget to new onboarding cohorts first made it manageable.

ned_holt_74158

Worth checking your response rate window. Ours was skewed until we narrowed it.

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