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Getting segments into Salesforce cleanly

elena_reyes_5b894

We measured CES before and after turning on CSAT surveys. The result surprised us. Anyone seen the same?

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kiran_voss_3ed51

Worth checking your NPS window. Ours was skewed until we narrowed it.

cole_pace_e7940

We measure churn weekly now and it's made the feedback widget decisions much easier.

ravi_reyes_28aa0

Curious what cadence you landed on. We over-asked and CSAT tanked.

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