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Is there a way to break out NPS by trial users?

marcus_okafor_8a21e

Posting this for our SMB tier. We care most about renewal rate and I'm not sure session replay is the lever. Talk me out of it?

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bea_okafor_cee52

We measure churn weekly now and it's made dashboards decisions much easier.

maya_hale_88535

Following. We're about to do the same thing for new onboarding cohorts.

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