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How do you handle CES tracking when we scaled past 5,000 accounts?

theo_okafor_2993f

Posting this for new onboarding cohorts. We care most about time-to-resolution and I'm not sure session replay is the lever. Talk me out of it?

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omar_dunn_bc005

+1. The Marketo step is where ours kept breaking.

gus_voss_f678e

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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