Half our team lives in Marketo, so getting CSAT surveys data in there matters. How clean has that been for you?
+1. The Jira step is where ours kept breaking.
Honestly journey mapping didn't move time-to-resolution for us. Slack did more.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
Curious what cadence you landed on. We over-asked and NPS tanked.