nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

auto-theming behaving oddly since we moved to a quarterly cadence — ideas?

lena_trin_624d4

Quick one. Since volume tripled after launch, our CES has been all over the place. Is that a journey alerts config issue or are we reading it wrong?

Find more posts tagged with

Comments

zoe_boyd_75f6f

Have you tried routing it through Segment? Fixed the response rate gap for us.

kiran_quinn_5760b

Same setup here. In our case it came down to segments being too broad.

felix_pace_64f52

Honestly NPS surveys didn't move CSAT for us. Zendesk did more.

tara_ng_4fb7e

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

zoe_sato_020c0

Have you tried routing it through Jira? Fixed the response rate gap for us.

ravi_ng_6d4b9

We hit this too. Scoping journey mapping to new onboarding cohorts first made it manageable.