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Template: closing the loop on enterprise accounts in 24h

owen_marsh_0f580

Posting this for enterprise accounts. We care most about NPS and I'm not sure journey mapping is the lever. Talk me out of it?

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ivy_pratt_1ffbf

Curious what cadence you landed on. We over-asked and the health score tanked.

theo_rourke_8dbf7

Spent a week on this. The fix was tying dashboards to the account owner field.

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